Privacy

Your privacy is very important to me. I only have access to/collect information that you voluntarily give me via the Site, email or other direct contact from you. I will not sell or rent this information to anyone. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on the Site: rachellekaike vanagh.com

Personal information I collect

Just like all other websites, when you visit the site, I automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse my site, I collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. I refer to this automatically-collected information as “Device Information”.

I collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through my site, I collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. I refer to this information as “Order Information”.

When I talk about “Personal Information” in this Privacy Policy, I am talking both about Device Information and Order Information.

How I use your personal information?

I use the Order Information that I collect generally to fulfil any orders placed through my site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, I use this Order Information to:

Communicate with you, screen my orders for potential risk or fraud, and When in line with the preferences you have shared with me, provide you with information or advertising relating to our products or services.

I use the Device Information that I collect to help me screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise my site (for example, by generating analytics about how you browse and interact with the site, and to assess the success of any marketing and advertising campaigns).

Sharing your personal Information

I share your Personal Information with two third parties to help me use your Personal Information, as described above. I use Squarespace to power this online store - you can read more about how Squarespace uses your Personal Information here.

We also use Google Analytics to help me understand how my customers use the Site - you can read more about how Google uses your Personal Information here.

Finally, I may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information I receive, or to otherwise protect my rights.

Behavioural advertising

As described above, I use your Personal Information to provide you with targeted advertisements or marketing communications I believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here. You can opt out of targeted advertising by using the links below: - Facebook - Google - Bing. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Do not track

Please note that I do not alter my Site’s data collection and use practices when I see a ‘Do Not Track’ signal from your browser. Your rights You have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me through my contact page.

Additionally, note that we are processing your information in order to fulfil contracts I might have with you (for example if you make an order through the Site), or otherwise to pursue my legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Australia.Data retention When you place an order through the Site, I will maintain your Order Information for my records unless and until you ask me to delete this information.

Changes

I may update this privacy policy from time to time in order to reflect, for example, changes to my practices or for other operational, legal or regulatory reasons.

Contact Me

For more information about my privacy practices, if you have questions, or if you would like to make a complaint, please contact me by e‑mail at hello@rachellekavanagh.com.

Abandoned Cart Emails

If you create a customer account on this website, I collect personal information to improve your checkout experience and overall customer service.

This information may include your:

Billing and shipping address(es), details about your orders (for example, your shirt size). email address. name and phone number.

I share this information with Squarespace, my website hosting provider, so they can provide website services to me.

Marketing Emails

I may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. I share your contact information with Squarespace, my email marketing provider, so they can send these emails on my behalf.

Order and Account Emails

I may email you with messages about your order or account activity. For example, I may email you to tell you that:

You’ve created a Customer Account, your Customer Account password has been reset or updated, you’ve made a purchase or your order has shipped.

It’s not possible to unsubscribe from these messages.

I share your contact information with Squarespace, my website hosting provider, so they can send these emails to you on our behalf.

Visitor Data

When you buy something on this website, I collect personal information from you to fulfil the order. I may collect information like your:

Billing and shipping address, details relating to your purchase (for example, your shirt size), email address, name and phone number.

I share this information with Squarespace, my online store hosting provider, so that they can provide website services to me.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device, web pages you visited prior to coming to this website, and your IP address.

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Security

Payment information is not retained by Rachelle Kavanagh Art and I take precautions to protect your information during this process. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever I collect sensitive information (such as credit card data), that information is encrypted and transmitted to me in a secure way through a Payment Processing System (Stripe, Paypal or Apple Pay, depending on your preference at checkout).